Groupage

Privacy Policy & Cookie Statement

We respect the privacy of visitors to our websites. This policy applies to information which we collect from visits to our websites. It explains how we may gather, track or use the information we learn about you through your use of the Boltrics website. Tracking is only intended to improve the website, products, and services of Boltrics. We ensure that the personal information you provide is kept confidential and is not sold or made available to third parties. We may collect personal data as well as non-personal data. Protecting your data is a top priority for Boltrics. The term “personal data” includes any information that enables the identification of a natural person, such as your name, physical address, email address and phone number and behavior.

Use and protection of your personal data

Boltrics uses personal data to process your inquiries or to provide you with access to certain information. Granting your permission allows us to process your personal data in order to respond more efficiently to your requests, to inform you about new product offers or to carry out online surveys.

We have taken technical and organizational security measures to protect your personal data against unintended or illegitimate deletion, change or loss, as well as to protect against unauthorized transfer or access. Nevertheless, we will respect your wish if you do not want to provide us with your personal data for customer service, market research or promotional purposes. If you do not wish to receive e-mailings, please click on the link available in each email sent by Boltrics to automatically unsubscribe. If that option doesn’t work for you, you may contact us via telephone, through the post or by sending an email to marketing@boltrics.nl to request removal from our mailing list.

We assure you that your personal data will not be provided to any third party, except to affiliates within Boltrics as dictated by business need. We will never store critical payment information for products or services on public servers.

Use of non-personal data

In addition to personal data, Boltrics may automatically track general information such as internet browser and operating system used, domain name of the website you are coming from, number of visits, average time of use and pages accessed. We use this information to analyze aggregate traffic patterns throughout this web site to continually improve our online offerings, the website’s user-friendliness, its efficiency, etc.

Cookies

We use cookies on our websites. “Cookies” are small files which store and retrieve certain information on your computer. When you visit our website, it is possible that we will place a cookie on your computer that maintains information so that you are automatically recognized the next time you visit our website. More information about how you can disable these cookies and deleting them can be found in your browser settings.

A user can refuse the use of cookies by choosing the appropriate settings in his/her browser. However, it is possible that users may not be able to use all the possibilities of our websites.

Cookies used to map web behavior can be centrally removed via the following website: www.youronlinechoices.com.

What cookies does Boltrics use?

As mentioned,we use cookies on our websites. Below is an overview of the different types of cookies that are used on this website.

I. Functional and technical
Cookies that are necessary to enable our websites to function properly and/or to provide the requested service(s) via this website.

II. Analytics
Cookies to measure the use of our websites. With this information, Boltrics can improve the quality and operation of this website.

III. Google Analytics
We use Google Analytics to track how users use the website. The resulting information, including the address of your computer (IP address), is transmitted to and stored by Google on servers in the United States. Read the privacy policy of Google for more information, as well as the specific privacy policy of Google Analytics.

Google uses this information to track how our website is used, to provide us with reports on the website and to provide information to her advertisers about the effectiveness of their campaigns. Google may also transfer this information to third parties if Google is legally required, or where such third parties process the information on Google’s behalf. We have no influence on that. We didn’t approve Google to share this Analytics information for other Google services.

There is an opt-out option available for Google Analytics: https://tools.google.com/dlpage/gaoptout.

IV. Behavior
Cookies with which insight can be gained in the web behavior of users. The information that is obtained is used to better attune our websites to the needs of users and to better align advertisements. This category also includes cookies that allow remarketing via display advertisements. This allows Boltrics to show ads on other websites in the advertising network to people who previously visited our websites. Boltrics uses the remarketing function of Google Analytics. For more information and the possible data that Google collects, please refer to Google’s privacy terms.

Finally, there is a possibility for users to opt out of tracking cookies from third parties via the log-off page of the Network Advertising Initiative: http://www.networkadvertising.org/choices.

Access, correction or removal

You have the right to request access to adjust or delete your data, such as the data for sending newsletters from this website. This can be done via our contact page. To prevent abuse we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser.

How long do we store your personal data

Cookie name Description of purpose When do cookies expire?
Google Analytics Web traffic tracking. Expires after 26 months
Bing Web traffic tracking. Expires after 24 months
Dynamics 365 for Marketing Records last visit and activity. And Analyses browsing activity across sites to establish user profile. Upon your request
WordPress Functional cookie to remember user values and to exchange data between different pages within our own website. For example to keep track of the language setting you navigate. End of session

Links to third party websites

This policy exclusively addresses our activities from Boltrics’ servers. Other sites (including those that we link to from our website, and third party sites or services which we co-brand) may have their own policies, which we do not control, and thus are not addressed by this policy.

Terms and Conditions

Boltrics uses the Nederland ICT Terms and Conditions. The Nederland ICT is the sector association of 550 IT, telecom, internet and office companies in the Netherlands. The general terms and conditions contain rules for the contact between suppliers and clients when supplying products/services in areas such as IT, SaaS, office technology and the development of software and websites. The Netherlands ICT Conditions are the successor of the ICT Office Conditions. Want to learn more? Download the ICT Terms and Conditions here.

Data Processing Agreement

Do you use the Boltrics software? Then we process personal data for and on behalf of you as a client, because your organization has a user agreement with Boltrics. Boltrics and your organization are therefore obliged to sign a Data Processing Agreement in accordance with the General Data Protection Regulation (GDPR). This document outlines how we use your data and which security measures we apply in order to always be prepared and up-to-date with respect to data protection. Download our Data Processing Agreement.

Adjusting privacy statement

We reserve the right to modify this privacy statement. Changes will be published on this website. We can not provide you with any separate notice of that fact, so please visit this page regularly for any updates.

Contacting us

If you have any questions or comments regarding guidelines on the security of (personal) data, do not hesitate to contact Boltrics. For other comments on this website, please contact:

Daphne Tollenaar
Marketing
Boltrics Professional B.V.
Galileïlaan 23B
6716 BP Ede
The Netherlands
dtollenaar@boltrics.nl

** Last edited on January 30, 2018 **