When you handle the logistics services for your customers, there is much more to it than just streamlining the processes. It is largely about the communication and the network that you have built up. Does it take too much time to record the interaction and rate agreements with customers and prospects? Does each colleague use their own way to register incidents and complaints? Are you irritated that it seems impossible to make the sales pipeline transparent? And does it feel like gambling to indicate what the impact is of a marketing activity?
Stop solely relying on your gut feeling, and support your decisions with data. Because Microsoft Dynamics has a CRM module that allows you to easily manage the interaction with customers and prospects. This way you can easily maintain personal contact with your customers and prospects through different channels, always have insight into your sales pipeline and real-time insight into the impact of marketing investments. For example, follow a sales opportunity from “lead” to “deal” and improve the efficiency of your marketing initiatives with integrated sales and marketing statistics.
Chances are that you do not have one (fixed) price list, but work with specific price and discount agreements for each client. Prevent a complex integration process or a situation where your sales team must capture information in multiple systems. Bring all the data together in Microsoft Dynamics 365 Business Central and realize one single source of truth. Less administration. Less frustration. More sales.
Make the most of your activities with a structured approach and enable your sales team to excel with Microsoft Dynamics. Manage your sales cycles and segment these if desired by type of service or customer classifications. In addition, use the available data to identify which processes work best, where you have to adjust your offer and which potential assignment are in the pipeline.
Manage your time and keep control of the workload with tasks. For example, automatically create tasks using your opportunity cycles, see which tasks are overdue and record interactions.
Easily compose a graph and segment information for more overview. This way you can easily create a reliable representation of sales performance. Add the dashboards to the role center, so you always have the information at hand.
Record the contact details of the parties involved and know exactly who must be informed about the progress. Capture also the detailing of a report, such as the problem, cause, solution and (outstanding) actions. In addition, it is also possible to link related documents such as photos, CMRs, etc. to the report so that they are centrally available to colleagues and, if necessary, for the customer.
Create a notification from a document: result, entry, shipment or forwarding. This way you know exactly which articles, orders and/or employees relating to a report.
Eliminate duplication and increase productivity. Record interactions with the parties involved and ensure that employees know what the status is. But also what communication has already taken place.
Avoid creating ambiguity about the agreements and ensure that your employees and customers are aware of the agreements. Register customer agreements through service level agreements. This way your customers know exactly when they can expect a response.
Forget the paper “to do” lists and integrate your internal notifications. This way you not only streamline the communication towards your clients but also towards your internal stakeholders.
Is there a trend line observable? Analyze the progress with the extensive reporting options and give yourself the opportunity to implement structural improvements thanks to newly acquired insights.
Register frequent reports and easily build a knowledge base. This means that recurring notifications can be handled in a standard repetitive manner. And as a bonus: new colleagues are up-and-running faster thanks to this knowledge base.
"For our customers, their goods are their most valuable asset. By storing, monitoring and transporting these goods we take a great responsibility. In order to be able to do this, a standard, future-proof WMS is required. With Boltrics' WMS, we are assured of an up-to-date system and always have access to the latest innovations. "
"In the short term, custom made software can provide a good solution. However, with the growth we experience as Dynamic Logistics, a powerful WMS tool was needed with little to no customization. Therefore, we opted for Boltrics' WMS solution."
"We opted for Boltrics because of their strong focus on logistics service providers, the standard yet highly flexible branch solution, and the Microsoft Dynamics platform as its core."
"Gathering data in one location is becoming increasingly important. Real-time insight into stocks is essential. With Boltrics' WMS, we benefit from the benefits of an industry standard, but at the same time, it offers the flexibility to implement our business-specific processes. "
"With our previous solution, we experienced some technical restrictions and it took a lot of effort and time to gain insight into our data. With Boltrics software, we can provide our customers the needed information with just one mouse click - via an EDI interface. In addition, we can register warehouse activities directly in the WMS. Simplify our job and reducing risks."
Nekovri Dynamics had our preference for all European sites. The solution offers all the necessary integrated functionality to improve operational efficiency and be better positioned for organic and acquisitive growth. In addition, we will be able to registrate the temperature, batch numbers, production- and expiration date. It will simplify our work processes and save us time.”
“With 3PL Dynamics, we can easily realize interfaces with 3rd parties and it enables us to support our air freight specific processes. In addition, the same solution also houses our warehouse and transport activities, which makes it possible to integrate all process in one solution, enter data only once, and gain with our management information a complete overview of all our activities at a glance.”
"The software is based on Microsoft and as such is exceedingly user-friendly and intuitive."
"Our solution is built on standard Dynamics 365 Business Central technology, without customization, so we can join seamlessly along with upgrades in the future, so no problem anymore with outdated legacy software."
"Marqt opts for Nekovri Dynamics; a proven and trustworthy sector solution."
“3PL Dynamics stands apart with its user-friendliness, advanced picking strategies and flexibility. Moreover, by integrating both WMS and TMS in a single system, Huisman attains significant efficiency levels and we are a step further towards enhanced service provision.”
"Going along with changes isn’t enough; the objective is to be at the vanguard. 3PL Dynamics facilitates that."
"With this complete ERP/WMS we are able to anticipate our customer’s wishes even quicker."
"We experienced the cooperation with Boltrics as very pleasant and professional."
“We opted for Nekovri Dynamics because the package on offer was designed for, and by, cold stores just like us. With the new software in the future we shall be able to work more efficiently and transparently, and shall be able to guarantee improved quality which is something that we, as an IFS logistics accredited organisation, embody. “
“3PL Dynamics is an important tool within the logistics process for us, but for our customers too. Thanks to this system all our stock levels are up-to-date and immediately surveyable to our customers via the web portal. Yet more importantly: with this investment in 3PL Dynamics our business processes have accordingly optimised to such a degree that error probability within our organisation has reduced to a minimum.”
“Having chosen 3PL Dynamics it’s possible for Estron to register and support all warehouse processes, such as goods in, goods out, storage, production process, cross-docking, order picking, goods blockading, invoicing and reporting. The processes are sully supported with RF scanners.”
"Lineage Logistics selected Nekovri Dynamics because the solution scored best on functionality, user-friendliness, flexibility, architecture and continuous evolvement."
“As we are building a new warehouse and because we shall manage stocks for third parties, we needed new warehouse software. We opted for Nekovri Dynamics because this standard solution has been especially designed for logistics companies within the cold store sector, such as us. As Boltrics only ever uses the latest Nekovri Dynamics releases, we are always up-to-date and ready for the future!”
“We work far more efficiently with Nekovri Dynamics. The physical processes haven’t actually changed that much but because all the information is centrally recorded, the administrative processes have been simplified. All the requisite information needed to make decisions during the ripening process of the bananas is immediately manageable by everyone. “
“With our preference for 3PL Dynamics we can better capitalise upon our wishes with more flexibility. We are given extra opportunities to communicate with other packages meaning we can work much faster. With 3PL Dynamics we can better register our business processes which in turn means we can better meet our customer’s wishes.
"As standard the WMS by Nekovri Dynamics supports all conditioned Goes Handling’s warehousing activities; goods in, goods out, storage, siphoning and cross-docking, order picking, dispatch and goods blockading."
“It’s self-evident that the knowledge acquired from other cold store businesses has been incorporated well into the standard solution. The solution offers more than we actually asked for. “
"Thanks to the new WMS, Frigolanda can apply the same modus operandi at every Dutch site. Furthermore, we can save a customer’s stock levels across multiple warehouses. With our old WMS we had to create a separate customer each time for that.”
“Nekovri Dynamics is a complete, integrated WMS/ERP solution that is formulated only with the cold store sector in mind.”
“The maxim at HK Logistics is to serve customers at a high service level. We believe that Nekovri Dynamics contributes greatly to this. The software combines a standard package with sector-specific cold store prerequisites. This yields even more efficient business operations and we can offer our customers an enhanced service”.
"By choosing Boltrics, we’re going for a modern and efficient solution to support our warehouse activities in cold storage logistics."
“3PL Dynamics by Boltrics has far exceeded our expectations! We also regard the proactivity and logistics knowledge at Boltrics as second to none!”
“We opted for Nekovri Dynamics because this software was designed in close consultation with the Cold Store Association. As such it is wholly attuned to the specific interests of our sector. For example, our customers can peruse their actual stocks online at any given moment.”
“With Nekovri Dynamics we are able to further computerise our processes and to link them to our customers’ systems. Similarly, in the future we will be in a position to flexibly match customer requirements. Moreover, we also incorporate our financial administration in Nekovri Dynamics, meaning we have everything in a single standard package. ”
“The WMS is supplemented with a standard RF scanning module. That eases administration and the workload of the warehouse team, especially when it comes to cross-docking activities. We now achieve more with the exact same staff.”
"With Nekovri Dynamics we automate our in-house processes and have a direct link between the weighing units and the WMS."
"EDI, RF scanning in the warehouse and an automated information system make it possible to get through more work yet with fewer transactions. With Nekovri Dynamics this efficiency drive is attained."
“We opted for Nekovri Dynamics as it links up perfectly with our requirements pertaining to message handling with our customers and conventional Microsoft programmes. In addition, the multi-site options suit us very well and the software is much more user-friendly.”
“As 3PL Dynamics is continuously reviewed we’ll never reach that point where the software is obsolete and that, for example, after 10 years only a full reimplementation will suffice. As such we’re transitioning from registration to control and management.”